Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received a blunder from your local delivery service and might like to terminate your order, very first check your e-mail and/or spam filter to make sure you clicked upon the correct shipping address and/or URL. Once this has been done, when you are still interested in continuing, simply reply to the e-mail with the details of your request and you should greatly appreciate any assistance you may possibly offer. For technical issues, you might need to get in touch with customer support via their phone number: (Toll Free). Alternatively, if an individual have any other questions, you can send us a good email and we all will do our utmost to assist you.
Your package appear at your own door within more effective to ten working days. Please be aware of which shipping times might vary from 1 courier company to be able to another. Therefore, it is, usually preferable to purchase with a reputable company. To help ensure your bundle arrives safely, we always advise of which you sign your parcel’s “Thanks With regard to Sending” section in order to arrives. Your regional delivery services usually are required to obviously display this personal confirmation on just about all sent items, which includes Element Vape goods.
As soon as your parcel has arrived at your door, you need to collect it as soon because possible. This is usually normally done simply by completing a self-addressed, stamped envelope together with your return tackle and tracking number. Upon arrival, ensure that your unit is fully charged and well prepared to start out using this immediately. Do not wait for your Component Vape product to warm up; that cannot be stressed sufficient, particularly in the case associated with rechargeable batteries.
As outlined within the above section, when shipping to be able to UK residents, shipping is going to be facilitated by simply certainly one of our nationwide network of courier companies, such because DPD, FED FORMER MATE or UPS : but please enable for additional fees to be taken into consideration when placing your purchase. Customers located inside the Republic of Ireland are not permitted to buy online. In most cases, customers located within the Republic of Ireland will be struggling to purchase the item by using credit cards or debit cards. We all are currently experiencing some issues together with credit card fraud in The european countries and in certain instances, payments made making use of these methods might be declined or reversed. In inclusion, all deliveries to be able to EU customers may possibly be controlled by taxes and import responsibilities.
When shipping internationally, please note that traditions procedures are extremely time-consuming and often require the help of a good independent customs broker. In the situation of an imported product, delivery times will be reliant on your courier’s international delivery service and transit times may greatly go beyond our internal shipping and delivery estimates. If you are unsure of expected transportation times, please make contact with us immediately. Worldwide orders will generally arrive within three to five business days right after payment has been received.
For all those questions concerning this matter, make sure you note that all concerns should be focused towards our company headquarters. Should you need to make modifications or inquire regarding our services inside general, you could do so in anytime during enterprise hours, Monday via Friday, except Sunday, Wednesday, and Thurs. Should you have got any other queries, you can both contact our consumer service team or even one of the sales representatives in the main office. If you prefer to location your Vape Pen Battery order on-line, you are delightful to visit our website and follow typically the simple instructions provided. All billing and ordering information will be provided from the click associated with a button.
As usually, we strongly advise that all requests be paid for entirely before shipping and delivery or delivery of products. Any modifications to shipping or even delivery policies will be clearly indicated upon receipt of repayment. In the event of a defect in any merchandise, please contact us all right away to get a return or alternative. As long because your satisfaction is usually our number one priority, we will work along with one to make positive that you have got the best electric products available.